Returns & Exchanges

At Compumarts Egypt, we strive to ensure your complete satisfaction with every tech purchase by offering a flexible 14-day return and exchange policy. Items must be in their original packaging with all accessories and documentation included to be eligible for a full refund.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via phone or email within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the item in its original box along with all cables, manuals, and promotional gifts, ensuring the package is securely sealed for transit.

• 3.
  Inspection Process

  Once the item reaches our service center, our technicians will inspect the product to verify its condition and ensure no physical damage has occurred.

• 4.
  Refund or Exchange

  After approval, we will process your refund to the original payment method or ship your replacement unit within 3 to 5 business days.